Privacy Policy

Information We Collect

We collect information you provide directly to us, information collected automatically when you visit our site, and information needed to deliver the services you request.

Information you provide:

• Name, business name, email address, and phone number
• Website URLs and details you share for an online presence audit or review
• Messages, notes, or details you send through our forms or by email
• Information shared during a call, meeting, or consultation

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, referring URLs, and approximate location
• Usage data captured through cookies and similar technologies

How We Use Your Information

We use your information to:

• Respond to inquiries and deliver the services you request
• Schedule and confirm calls, meetings, and appointments
• Send appointment reminders and account notifications by SMS text message
• Follow up with leads and share follow-up messages by call or text
• Send marketing content, offers, and newsletters when you have opted in
• Provide, maintain, and improve our services and website
• Comply with legal obligations and protect against fraud or misuse

SMS Text Message Consent

With your consent, we may send SMS text messages to the mobile number you provide. Message types include appointment reminders and booking confirmations, lead follow-up replies, account and service-update notifications, and, where you have opted in, marketing messages, offers, or newsletters.

You consent to receive these messages by providing your mobile number and checking a consent box where one is shown, or by initiating contact with us. Message frequency varies based on your interactions with us. Standard message and data rates may apply depending on your carrier. You are not required to provide consent as a condition of using our website.

To opt out of SMS messages at any time, reply STOP to any message we send. To receive help, reply HELP. Opting out of SMS does not affect your ability to receive emails or use our services. We will not sell or share your mobile number or consent for SMS marketing to third parties for their own marketing.

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers that help us operate our business, such as scheduling, email, and customer-management tools — under agreements that require them to protect your information
• Communications providers required to deliver calls, text messages, and emails
• Professional advisors, such as attorneys or accountants, when reasonably necessary
• Law enforcement or authorities when required by law or to protect our rights and safety

Data Retention and Security

We keep your information only as long as needed for the purposes described here, to comply with legal obligations, or to resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is completely secure.

Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of certain processing or the "sale" or "sharing" of personal information as those terms are defined by law. To exercise any right, contact us using the details below. We will respond within the time required by applicable law.

Cookies and Tracking

Our website uses cookies and similar technologies to operate, remember preferences, and understand how the site is used. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

Children's Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version here and update the "Last updated" date. Material changes will be noted at the top of the page. Your continued use after changes take effect means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, contact Cadencewise LLC at: